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FAQ

What is Redge Fit? 

Redge Fit is a an ideology, we stand for freedom and being able to exercise and have better health from anywhere. We don't believe in boundaries or having to put in too much effort or money just top stay healthy and fit.

Redge Fit provides you a solution in home gym equipment that allows anyone to work out or become fit from where ever they are. A true home fitness brand that is a leader in the world of home gym and home fitness. 

What is Redge Fit's Moto? 

Redge Fit moto is #TRAINANYWHERE 

A simple moto that stands for freedom, working hard and having a healthy active lifestyle. 

When and Where did Redge Fit Originate from? 

Founded in 2012 by a group of Toronto Fitness Enthusiast, Redge Fit has established itself as a globally recognized brand - winning several well known awards for both design and functionality.

Based on our roots in the Tough and Rigid Fitness community, we are promoting a fit and active lifestyle to challenge the traditional approach of exercise.

What is Redge Fit's Mission? 

Our mission is to make life better through minimalist, durable and high performance exercise gear.

 

Basic Refund Policy

Unhappy with your purchase? Return it unused within 30 days of purchase and we will give you a full refund.

Before returning your product make sure to contact us at support@redgefit.com so we can provide you the RMA number. Please also read important information below prior to sending the return. 

To return your product, you should mail it to:

Redgefit C/O ShipBob, Inc
28010 Eucalyptus Ave, Building #1
Moreno Valley, CA- 92555

 

What do I do if I received the wrong color item or my product is defective?

  • If this happens, we are truly sorry. Please email us at support@redgefit.com and tell us your order number and how we messed up.  
  • We will take care of you and cover all costs of getting you the right Item. We will send you a new product and pay for your shipping to send that one back to us. We are human and do make mistakes.  We will make sure to correct the issue ASAP!
SHIPPING
How much is shipping?
  • This depends on the product ordered, the total weight, and where we're shipping to. Orders purchased from the United States and Canada is a standard $5.95. The rate for global shipping is $9.95. Shipping is however free after $75 purchase order for US orders only. 
Do you ship internationally?
  • Yes we do! 
How do I track my package?
  • You can check on the status of your order at any time by emailing the customer support desk at support@redgefit.com
How long does it take for an order to arrive?
  • This depends on the product ordered. It typically takes about 7-10 days to get your package shipped and delivered. All products ship from our CA facility and travel via UPS to your address, tracking numbers available. 
  • For non-apparel items, delivery can vary and take 2-3 weeks. We use manufacturers all over the world to bring unique and specialty items to our customers, so not everything comes from the US/Canada. These items ship via USPS and all have tracking numbers. 
  • If you're still not sure, just email us. We're happy to help.
I ordered 2+ items, but only received one... where's my order?
  • Since we have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way. 
Where do your other items come from?
  • Redge Fit is all about bringing you unique and specialty items that you won't find anywhere else. So we source items from all over the world. While some of our items do come from right here is the US/CANADA, there are many items that are simply not available. To keep a diverse group of products you will love, we go far and wide to find the best manufacturers designing the coolest stuff. 
STILL HAVE QUESTIONS?
  • Sure, no problem! Just email us at support@redgefit.com and we'll get back to you right away. 

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